Frequently Asked Questions

The Info You’re After

What Instax camera models are available in Egypt and how do I choose one?

You’ll find the full Instax range in Egypt: Mini format (for everyday fun), Square (for creative shots), and Wide (for groups/events). Each format uses its own film pack, so choosing depends on your style — casual snapshots, artsy prints, or large group moments. Check current availability and pricing on the site and official resellers in Egypt. Buying locally ensures warranty support and authentic products.

How long will Instax prints last and how can I ensure they last longer?

With good care, your Instax prints can last decades. Keep them out of direct sunlight, avoid high humidity, and store them flat or in protective sleeves. Using frames with UV-filter glass indoors in Egypt helps. The inherent chemistry of instant film gives you a unique keepsake, but exposure to harsh conditions will shorten its life.

What’s the difference between Instax Mini, Square and Wide formats — which one should I choose?

Instax Mini: Smallest size, great for casual use, instant fun, easier to carry.
Instax Square: Balanced size, good for creative prints, Instagram-style aesthetic.
Instax Wide: Largest size, ideal for groups, events, scenic shots.

Your choice depends on how you intend to use the camera and where you’ll show the prints. Consider print size, cost per shot and film availability in Egypt before deciding.

What are the payment options?

We offer several options. You can pay on-line through the website at checkout, or cash on delivery.

What is your return policy?

Returns must be delivered to our headquarters within a week of receiving the item, and must be sealed. Open items will not be accepted despite their condition.

Do you offer gift cards?

Yes, you can purchase gift cards for the desired amount through the website, however payment must be online.

What are your shipping rates?

Shipping starts at 50 EGP for Cairo & Giza. We deliver all over Egypt and your shipping rate adjusts when you input your governate. (Delivery times are guaranteed for Cairo & Giza residents, as well as all prepaid orders all across Egypt)

What should I do if my Instax camera won’t power on or the light keeps blinking?

Common issues: low batteries, incorrect film insertion, or a film pack cover opened prematurely. Ensure you’ve installed fresh AA or rechargeable batteries (depending on model), the film pack is correctly seated, and you didn’t open the back cover mid-pack (which can ruin the rest). If problems persist, contact support for your Egyptian warranty service.

Do you have an affiliate marketing program?

YES! Get ready to be a part of our Instax fam and enjoy many many benefits! Sign up from the toggle bar at the bottom of the screen.

What does the warranty cover in Egypt, and how do I get service or repairs?

Instax cameras bought through official Egyptian channels include a local warranty, one year from purchase date. The warranty covers manufacturing defects, not damage from misuse. For support, contact us, the authorized service center, and keep your proof of purchase. Service helps you stay covered and protected.

How do I order Instax cameras or film online in Egypt and ensure authenticity?

To order safely in Egypt, buy through verified online stores or official Instax Egypt dealers. Check that the packaging is sealed, the distributor is authorized, and that you receive a receipt and warranty card. Avoid heavily discounted deals that seem too good to be true — counterfeit film or cameras risk poor results and no service support.